Privacy policy

Privacy Policy

Last updated: January 6, 2024

This Privacy Policy describes how blumen-qa.com (“we”, “our”, “the Site”) collects, uses, and shares your personal information when you visit or make a purchase from our Site.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, interactions, and details necessary to process purchases or inquiries. Any information that can uniquely identify an individual is referred to in this policy as “Personal Information.”

Device Information

Examples collected: browser type, IP address, time zone, cookie identifiers, pages/products viewed, search terms, site interaction patterns.
Purpose: to ensure the Site displays correctly, improve performance, and analyze usage.
Source: collected automatically via cookies, log files, web beacons, tags, or pixels.
Disclosure: shared with our e-commerce provider, Shopify.

Order Information

Examples collected: name, billing address, shipping address, payment details (including credit card numbers), email, and phone number.
Purpose: to process orders, arrange shipping, provide confirmations/invoices, detect fraud, and send product/service updates if you opt in.
Source: provided directly by you.
Disclosure: shared with Shopify and payment processors for order fulfillment.

Customer Support

Examples collected: contact information and any details you provide when requesting assistance.
Purpose: to respond to your requests and resolve issues.
Source: provided directly by you.
Disclosure: may be shared with Shopify for account/order-related troubleshooting.

2. Minors

Our Site is not intended for individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided personal information, please contact us to request deletion.

3. Sharing Personal Information

We share information with third-party service providers only to deliver our services and comply with legal obligations.

E-commerce platform: Shopify (Privacy Policy)
Analytics tools: Google Analytics (Privacy Policy)
Advertising partners: to deliver relevant marketing, with your consent where required.

We may also share your information when legally required (e.g., to comply with Qatari law, respond to court orders, or protect our rights).

4. Behavioural & Targeted Advertising

We use collected information to show you relevant ads and offers. This may involve sharing anonymized interaction data with advertising networks.

You can opt-out via:

5. Using Your Personal Information

Your data is used for:

Order processing and delivery
Payment verification
Customer communication and support
Marketing (if opted in)
Fraud detection and security

6. Cookies

We use cookies for store functionality, analytics, and personalized marketing. Some cookies are essential for checkout and login; others help track preferences and improve browsing.

You can manage cookies in your browser settings, but disabling them may impact functionality.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or deletions
Withdraw consent for marketing
Restrict or object to certain processing
Request data portability

If you are in the EU, UK, or a jurisdiction with similar protections, please contact us to exercise your rights.

8. Do Not Track

We do not alter our data collection practices when a “Do Not Track” signal is detected due to the lack of a consistent industry standard.

9. Changes to This Policy

We may update this policy from time to time to reflect operational, legal, or regulatory changes. The “Last updated” date above will indicate when changes were made.

10. Contact Us

For any privacy-related inquiries or complaints:
📧 Email: info@blumen-qa.com
📍 Mail: Blumen Floral Art and Design, P.O. Box 11918, Zone 3, Street 935, Building 9, Wadi Msheireb Downtown Doha, Qatar

If you are unsatisfied with our response, you may contact your local data protection authority.